Care suite.
Customer-focused care management software for Australian home care providers.
Experience the power of Lookout's all-in-one platform, featuring three fully integrated cloud based interfaces to empower the delivery of quality care; Administration Platform, Care Worker app and Client and Loved Ones app. Enjoy real-time interaction between these interfaces, fostering efficiency and enabling successful distributed care.
Your secret to consistent high-quality service delivery and compliance in daily operations. Simple, yet powerful, Tickets offer a central place for your team to follow and collaborate on your business processes and procedures, helping ensure nothing slips through the cracks.
Enhance client care outcomes with solutions designed to empower corrective and preventative care. AI-powered risk detection alerts you to potential client risks in real time and features like prioritisation tools and comprehensive client health timelines help you gain a holistic perspective to optimise care delivery.
Streamline your recruitment process with Lookout's inbuilt workforce management solutions, cutting down sourcing and hiring time. Access a pool of vetted and verified candidates directly within Lookout, matching instantly to your job requirements, and easily request interviews.
Feel supported with home care-specific rostering features designed to optimise schedules for matching, travel, utilisation, and compliance. Access critical information quickly and confidently to make informed decisions for improved client satisfaction.
Reduce errors and save time as the end-to-end nature of Lookout means that visits, travel, and third-party invoices automatically generate accurate reports for claims, payroll and accounting, as well as updating account balances and client statements. Rest assured with automatic alerts help you spot errors and variances early.
Seamlessly generate upload-ready reports for government portals for HCP, CHSP, DVA, NDIS, STRC, and VHC-funded clients, to ensure timely payments for services provided. Feel supported with automatic error detection safeguards against submission errors that could impact claim processing with Services Australia.
Join a community of delighted users who find Lookout a breeze to use! Tuned to your path, we’re at the ready to make strides with you.
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“It is really nice to see efficiency improvements, no more waiting for endless data to load slowly.”
