By care, for care.

Transformative technology, built on our journey, for the benefit of yours.

Our story.
Built on our journey, for the benefit of yours.

You might hear us touting ‘The only Australian digital care management platform built by care, for care’ quite a bit. But what does that really mean?

Put simply, it’s our way of saying, we build software that ‘walks the walk’.

Being originally developed for, and continuously developed for, one of Australia's fastest-growing home care providers, Five Good Friends, the team behind Lookout’s home care management software understands the day-to-day challenges care providers face.

2015

Inspiration strikes

Inspired by their peer-to-peer technology experience as founders of Everyday Hero - the charitable giving platform, and a conversation with the founder of Map My Fitness, Simon Lockyer and Nathan Betteridge identify a gap in the market for structured data from health devices in home care.

2016

Founding Five Good Friends

Five Good Friends is founded, utilising peer-to-peer models and structured data for better home care outcomes. However, they quickly pivoted to focus on harnessing unstructured data as the market shows signs of not being ready to adopt home health devices.

2018

Innovation with remote care monitoring

Five Good Friends creates a remote care monitoring feature, using AI-powered risk detection algorithm to analyse unstructured data from care worker notes for real-time insights and interventions.

2019

Rapid growth and industry interest

Five Good Friends experiences rapid growth, prompting interest from the industry and other home care providers in their technology.

2020

Birth of Lookout

Lookout is launched as a standalone cloud-based software solution, built on the technology developed by Five Good Friends. It quickly becomes one of Australia's leading home care management platforms.

2020 and beyond!

Continued evolution and industry impact!

Lookout continues to evolve, benefiting from the firsthand learnings of Five Good Friends and becoming a trusted solution for home care providers nationwide.

Our core values.
We're all in this together.

Applied knowledge

We leverage real care business knowledge to learn the fast paths to win.
We understand the challenges of running at-home services, and we use that experience to deepen our empathy, which helps us achieve success more efficiently.

Empowered people

We support people to have control over themselves and their world, even when their world is messy.
We provide support to each other and our customers, ensuring that everyone has the control they need to make progress day to day.

Calm delivery

We all win when our customers calmly win.
We actively combat stressors within our team, processes, delivery, and product to ensure smooth, successful outcomes for our customers.

Wow moments

We wow our customers because we anticipate what they need next.
We have the courage and conviction to do the things no other software company will do.

Meet the leadership team.

Our goal is to transform every home care service provider into a world-class operator.

Simon Lockyer
Co-founder & Board Member
Nathan Betteridge
Co-founder & Board Member
Shaun Cornelius
Chief Executive Officer
Tate Johnson
Chief Technology Officer
Chris Staines
Chief Growth Officer
Brone Roze
Chief Finance Officer
Kate Parkin
Head of Customer Transformation
Sarah Crealy
Head of People